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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Bedriftsintern 4 timer 6 200 kr
Trenger bedriften din å bli bedre på samhandlingsløsning for prosjekter og avdelinger? Har bedriften din brukt Microsoft Teams en stund, men dere møter stadig små og stor... [+]
Dette kurset tilbys som bedriftsinternt kurs   Fra mars 2020 til oktober 2020 økte antall daglige teams-brukere på verdensbasis fra 44 millioner til 115 millioner. Dette er en enorm økning og for mange innebar det å bli kastet inn i noe nytt uten opplæring. Det som egentlig skulle gjøre arbeidsdagen lettere, lagde flere utfordringer.  Appen er brukervennlig og fungerer sømløst med de andre verktøyene i Microsoft 365, men appen vokser ettersom behovene endrer seg, og med 115 millioner brukere er behovene også mange. Microsoft Teams er derfor et stort verktøy for god og effektiv samhandling, men verktøyene kan være så gode de bare vil – dersom de som bruker det ikke er kjent med funksjonalitetene som gjør Microsoft sømløst. I løpet av kurset vil deltagere få en god oversikt på hva Teams er, hva det kan brukes for, og hvordan best mulig bruke det. Kurset gir også tips og triks for best practice, samt hvordan man kan holde seg oppdatert på ny funksjonalitet som kommer.    Metode: Digitalkurs: Kursholder holder informative økter med gjennomgang og demonstrasjoner av de viktigste verktøyene, hvordan de virker sammen, og hvordan du og dine kollegaer bruker de effektivt sammen. Kursdeltakerne vil ha mulighet til å stille spørsmål, enten muntlig eller skriftlig, avhengig av gruppestørrelsen.    Kurs på Bouvethuset på Majorstuen: Kursholdere vil bruke en kombinasjon av undervisning, demonstrasjoner og øvelser så deltagerne kan raskt komme i gang og samtidig bygge en bevisst og robust tilnærming til verktøyet. Deltagkerne får da mulighet til å teste ut funksjonalitet underveis i Bouvet sitt kursmiljø.    Målgruppe Alle som ønsker en grundig introduksjon og opplæring i Teams applikasjonen. Det passer både for deg som aldri har brukt Teams før, og for deg som ønsker å utvikle deg til superbruker. Spesielt egnet for deg som skal være med å spesifisere, tilrettelegge eller være ansvarlig for innføring av samhandlingsløsninger.   Kursinnhold •    Teams som del av Office 365 plattformen•    Oversikt over begreper, lisensmodeller og relatert•    Pålogging, navigasjon og grensesnitt i Teams•    Hvordan strukturere velfungerende Teams: kanaler, faner, og mer•    Fillagring og fildeling•    Samtaler, chat og virtuelle møter•    Samtidig redigering•    Beste praksiser, tips og triks•    Innstillinger og sikkerhet•    Administrasjon for Teams eiere•    Kontinuerlig læring i bruk av verktøyet•    Samhandlingsstrategier   [-]
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Bedriftsintern 3 dager 13 500 kr
The SQL Master Class for Java Developers training is aimed to level up your SQL skills with techniques such as Window Functions, recursive queries, Pivoting, JSON process... [+]
Throughout four years of teaching my High-Performance Java Persistence course, I came to realize that there is so much Java developers can learn about the latest SQL features introduced by Oracle, SQL Server, PostgreSQL, or MySQL.This training spans over the course of 2 days and covers the Top 4 relational database systems: Oracle, SQL Server, PostgreSQL, and MySQL.From execution plans to the best way to paginate data, this training explains lesser-known techniques such as LATERAL JOIN, CROSS APPLY, as well as Derived Tables, Common Table Expressions, recursive queries, and the amazing Window Functions, PIVOT, or UPSERT statements.Last but not least, we are going to learn that, not only modern databases support JSON column types, but you can combine JSON structures with the traditional relational ones, therefore getting the best of both worlds.All examples are inspired by real-life scenarios, and they come in a GitHub repository for which attendees have exclusive and unlimited time access.At the end of these two days of training, the attendees will be better prepared to solve various data-intensive tasks using all these awesome SQL features that have been over the past 20 years.Agenda  Day 1Introduction - 1h 30m    - Beyond SQL:92    - SQL Parsing    - SQL Operation Order    - TOP-N queries    - OFFSET pagination    - Keyset PaginationSubqueries - 1h 15m    - EXISTS and NOT EXISTS    - IN and NOT IN    - ANY and ALL    - INSERT with subqueries    - Aggregation with subqueries   Joins - 1h 15m    - CROSS JOIN    - INNER and LEFT/RIGHT OUTER JOIN    - FULL OUTER JOIN    - NATURAL JOIN    - LATERAL JOIN and CROSS APPLYDay 2Window Functions - 1h 30m    - Analytics queries and window frame processing    - ROW_NUMBER, RANK, and DENSE_RANK    - FIRST_VALUE, LAST_VALUE, LEAD and LAG    - CUME_DIST and PERCENT_RANK    - PERCENTILE_DISC and PERCENTILE_CONTDerived Tables, CTE, Hierarchical Queries - 1h 30m    - Derived Tables    - CTE (Common Table Expressions)    - Recursive CTE    - Hierarchical queries   PIVOT, UNPIVOT, FILTER, and CASE - 1h    - CASE Expressions    - PostgreSQL FILTER Expressions    - PIVOT    - UNPIVOTDay 3UPSERT and MERGE - 30m- MERGE statements- UPSERT statements   JSON processing - 1h 30m    - Schemaless data structures and JSON    - JSON queries    - EAV Model   Transactions and Concurrency Control - 2h    - ACID, 2PL, MVCC    - Isolation Levels and anomalies    - Pessimistic and optimistic locking    - SKIP_LOCKED, NOWAIT [-]
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Virtuelt klasserom 5 dager 30 000 kr
Agile approaches such as eXtreme Programming, Scrum and Lean Software Development are becoming increasingly mainstream. [+]
COURSE OVERVIEW They describe how to successfully deliver in complex situations when requirements and possible solutions are subject to continuous change; but they stop short of describing a full project lifecycle with defined Phases, Work Products, Roles and Responsibilities. This course covers how to operate in such an agile fashion within an overall project framework and is based on the DSDM Agile Project Framework (DSDM APF) approach. Through practical experience of the agile style of working, case studies and example scenarios from a highly experienced trainer, it provides delegates with an understanding of how the Agile Project Management process can enable planning, management and control for predictable Agile project deliveries.   This is an APMG accredited course. TARGET AUDIENCE The course is aimed at Project Managers and others involved in Project Management who want to understand how to apply agile approaches within an overall project management lifecycle framework. COURSE OBJECTIVES   Understand the fundamentals of Agile Project Management Understand the key Agile Project Management practices and how to manage Agile Project teams Fully describe and relate the Agile Project Management process Understand project control in the Agile environment COURSE CONTENT   Agile Project Management Fundamentals What is Agile Project Management? Benefits of Agile Project Management When to use Agile Project Management Preparing for a successful Agile project Agile Project Management Principles The Agile Project Management Process Agile Project Management Framework Configuring the Agile Project Lifecycle Work Products and Deliverables Management Products and Deliverables Business Work Products and Deliverables Technical Products and Deliverables Agile Project Teams Agile Project Roles and Responsibilities Agile Project Team Empowerment Agile Project Team Structure Agile Project Management Practices Facilitated Workshops MoSCoW Prioritisation Modelling Iterative Development Timeboxing Project Management and Control Agile Planning Agile Risk Management Agile Estimating and Measurement Agile Configuration Management Other Agile Project Management Concerns Agile Requirements (Functional and Non-functional Requirements) Agile Testing Quality Management and Quality Control Ensuring Maintainability and Scalability TEST CERTIFICATION Agile Project Management Foundation exam Simple multiple choice exam – 40-minute exam 50 questions, pass mark is 25 (50%) Taken at the end of Day 2 of training Agile Project Management Practitioner exam Complex multiple choice – Objective Test – 2.5-hour exam Open book exam (reference to Agile PM Handbook allowed) Four questions worth 20 marks each (80 marks), pass mark is 40 (50%) You must pass the Agile Project Management Foundation certificate on Day 2 to progress to this exam taken at the end of Day 5 of training     HVORFOR VELGE SG PARTNER AS:  Flest kurs med Startgaranti Rimeligste kurs Beste service og personlig oppfølgning Tilgang til opptak etter endt kurs Partner med flere av verdens beste kursleverandører   [-]
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Virtuelt klasserom 3 timer 1 990 kr
02 Sep
21 Oct
02 Dec
Deltakerne lærer å håndtere lister på en rask og effektiv måte og vi ser også på noen av fordelene ved å gjøre en liste om til en tabell og når en ikke bør gjøre det. Ved... [+]
Kursinnhold Flash Fill Diagrammer Sparkline grafikk Hurtiganalyse Sortering og filtrering Avansert filter Delsammendrag Tabeller Målgruppe Deg som Jobber med lister i Excel Ønsker å effektivisere databehandlingen i Excel Vil ha en kjapp gjennomgang av disse elementene. Har grunnleggende kunnskaper i Excel og ønsker å lære mer. Forkunnskaper Har laget regneark Har kunnskaper tilsvarende «Ta kontroll over regnearket» Det er fordelaktig å ha to skjermer - en til å følge kurset og en til å gjøre det kursholder demonstrerer. Kurset gjennomføres i sanntid med nettundervisning via Teams. Det blir mulighet for å stille spørsmål, ha diskusjoner, demonstrasjoner og øvelser. Du vil motta en invitasjon til Teams fra kursholder. [-]
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Oslo 3 dager 21 000 kr
08 Sep
08 Sep
17 Nov
ITIL® 4 Specialist: Monitor, Support and Fulfil [+]
ITIL® 4 Specialist: Monitor, Support and Fulfil [-]
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Bedriftsintern 3 dager 17 500 kr
This workshop will teach you Spring Framework basics and dives into Spring Boot and Spring Cloud to create Microservices. [+]
This workshop will teach you Spring Framework basics and dives into Spring Boot and Spring Cloud to create Microservices.Introduction     Design goals and principles     IOC and dependency injection     Spring Ecosystem Spring Framework     Spring Beans     Java Configuration, Annotation Based Configuration     Dependency injection, beans and properties     Bean Lifecycle     Property Sources, Environment abstraction Spring Boot     Starters, AutoConfiguration, Properties, Actuators     Devtools, LiveReload, debugging     Testing, Test-Properties     Packaging, Logging, YAML, Profiles     Actuator, Monitoring     Data Access with JPA     Restservices with Spring MVC and Spring Data Rest     Security     Custom Spring Boot Starters Microservices     Twelve-factor Apps     Overview of Microservices with Spring Boot / Spring Cloud     Orchestrating a Microservice system with Spring Cloud Netflix stack After the workshop, the participants will be able to independently create web applications using the technologies and frameworks used in the workshop. [-]
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