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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Virtuelt klasserom 5 dager 28 000 kr
The Implementing and Administering Cisco Solutions course provides a broad range of fundamental knowledge for all IT careers. [+]
COURSE OVERVIEW  Through a combination of lecture and hands-on labs, you will learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network. The course covers configuring network components such as switches, routers, and Wireless LAN Controllers; managing network devices; and identifying basic security threats. Network programmability, automation, and software-defined networking are also covered at a foundational level.   This course helps you prepare to take the 200-301 Cisco Certified Network Associate (CCNA) exam.   Please note that this course is a combination of Instructor-Led and Self-Paced Study - 5 days in the classroom and approx 3 days of self study. The self-study content will be provided as part of the digital courseware that you recieve at the beginning of the course and should be part of your preparation for the exam. Lab access is provided for both the class and the self- study sections, lab access is valid for 60 hours or 90 days whichever is the shorter, so please ensure you exit the lab exercises when not in use. TARGET AUDIENCE Anyone looking to start a career in networking or wishing to achieve the Cisco CCNA Certification. COURSE OBJECTIVES After completing this course you should be able to: Identify the components of a computer network and describe their basic characteristics Understand the model of host-to-host communication Describe the features and functions of the Cisco IOS Software Describe LANs and the role of switches within LANs Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches Install a switch and perform the initial configuration Describe the TCP/IP internet Layer, IPv4, its addressing scheme, and subnetting Describe the TCP/IP Transport layer and Application layer Explore functions of routing Implement basic configuration on a Cisco router Explain host-to-host communications across switches and routers Identify and resolve common switched network issues and common problems associated with IPv4 addressing Describe IPv6 main features, addresses and configure and verify basic IPv6 connectivity Describe the operation, benefits, and limitations of static routing Describe, implement and verify VLANs and trunks Describe the application and configuration of inter-VLAN routing Explain the basics of dynamic routing protocols and describe components and terms of OSPF Explain how STP and RSTP work Configure link aggregation using EtherChannel Describe the purpose of Layer 3 redundancy protocols Describe basic WAN and VPN concepts Describe the operation of ACLs and their applications in the network Configure internet access using DHCP clients and explain and configure NAT on Cisco routers Describe the basic QoS concepts Describe the concepts of wireless networks, which types of wireless networks can be built and how to use WLC Describe network and device architectures and introduce virtualization Introduce the concept of network programmability and SDN and describe the smart network management solutions like Cisco DNA Center, SD-Access and SD-WAN Configure basic IOS system monitoring tools Describe the management of Cisco devices Describe the current security threat landscape Describe threat defense technologies Implement a basic security configuration of the device management plane Implement basic steps to harden network devices COURSE CONTENT Exploring the Functions of Networking Introducing the Host-To-Host Communications Model Operating Cisco IOS Software Introducing LANs Exploring the TCP/IP Link Layer Starting a Switch Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets Explaining the TCP/IP Transport Layer and Application Layer Exploring the Functions of Routing Configuring a Cisco Router Exploring the Packet Delivery Process Troubleshooting a Simple Network Introducing Basic IPv6 Configuring Static Routing Implementing VLANs and Trunks Routing Between VLANs Introducing OSPF Building Redundant Switched Topologies (Self-Study) Improving Redundant Switched Topologies with EtherChannel Exploring Layer 3 Redundancy (Self-Study) Introducing WAN Technologies (Self-Study) Explaining Basics of ACL Enabling Internet Connectivity Introducing QoS (Self-Study) Explaining Wireless Fundamentals (Self-Study) Introducing Architectures and Virtualization (Self-Study) Explaining the Evolution of Intelligent Networks Introducing System Monitoring Managing Cisco Devices Examining the Security Threat Landscape (Self-Study) Implementing Threat Defense Technologies (Self-Study) Securing Administrative Access Implementing Device Hardening Labs: Get Started with Cisco CLI Observe How a Switch Operates Perform Basic Switch Configuration Inspect TCP/IP Applications Configure an Interface on a Cisco Router Configure and Verify Layer 2 Discovery Protocols Configure Default Gateway Explore Packet Forwarding Troubleshoot Switch Media and Port Issues Troubleshoot Port Duplex Issues Configure Basic IPv6 Connectivity Configure and Verify IPv4 Static Routes Configure IPv6 Static Routes Configure VLAN and Trunk Configure a Router on a Stick Configure and Verify Single-Area OSPF Configure and Verify EtherChannel Configure and Verify IPv4 ACLs Configure a Provider-Assigned IPv4 Address Configure Static NAT Configure Dynamic NAT and PAT Log into the WLC Monitor the WLC Configure a Dynamic (VLAN) Interface Configure a DHCP Scope Configure a WLAN Define a RADIUS Server Explore Management Options Explore the Cisco DNA Center Configure and Verify NTP Create the Cisco IOS Image Backup Upgrade Cisco IOS Image Configure WLAN Using WPA2 PSK Using the GUI Secure Console and Remote Access Enable and Limit Remote Access Connectivity Secure Device Administrative Access Configure and Verify Port Security Implement Device Hardening TEST CERTIFICATION Recommended as preparation for the following exams:  200-301 -  Cisco Certified Network Associate Exam (CCNA) [-]
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Nettstudie 1 dag 5 900 kr
Hvordan fylle rollen som personvernombud, og hva må du kunne. Ett kurs for deg som DPO og vil bli bedriftens kompetanse person på GDPR [+]
Personvernforordningen / General Data Protection Regulation (GDPR) Vi går gjennom de deler du må ha kompetanse om, og du får fyldig kursmateriale med deg hjem, slik at du enklere kan mester fagområdet etter kurset. Men på ettdagskurs er det ikke dybdegejnnomgang av områder som DPIA, teknologi og prosess rundt GAP planer. Du får alikevel med deg materiale så du kan lese etterpå. Hva er formålet med forordninga og hvordan forordningen er strukturert. Vi går gjennom  tilsynsmyndighet og hvilke innvirkninger den loven har på Norge, EU og andre land.  Du får kompetanse om hovedpunkter i forordningen med de viktige nøkkelkonsepter, kategorier for personlig informasjon og prinsipper for databeskyttelse. Den registrertes rettigheter og hvordan analyser utfordringer og problemer En viktig kompetanse som mange ikke kjenner godt nok er hvilke roller, forpliktelser og behandlingsaktiviteter som må mestres, så vi ser på personvernombudets betegnelser  Konsekvensanalyse av databeskyttelse og personvernombudet Behandlingsaktiviteter og personvernombudet  Kontrollers ansvar Personvernombudet sitt ansvarRegistrering av behandlingsaktiviteterSamarbeid med tilsynsmyndighetHvordan starte program for å etterleve personvernforordningenHvem må forholde seg til personvernforordningenMetoder og tilnærmingForbered program for personvernforordningenHvordan avdekke mangler  og i dentifiser strategiske målLedelsens ansvar og godkjenning [-]
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Virtuelt klasserom 4 dager 23 000 kr
This course prepares students with the background to design and evaluate cybersecurity strategies in the following areas: Zero Trust, Governance Risk Compliance (GRC), se... [+]
. Students will also learn how to design and architect solutions using zero trust principles and specify security requirements for cloud infrastructure in different service models (SaaS, PaaS, IaaS). TARGET AUDIENCE IT professionals with advanced experience and knowledge in a wide range of security engineering areas, including identity and access, platform protection, security operations, securing data, and securing applications. They should also have experience with hybrid and cloud implementations. COURSE OBJECTIVES Design a Zero Trust strategy and architecture Evaluate Governance Risk Compliance (GRC) technical strategies and security operations strategies Design security for infrastructure Design a strategy for data and applications COURSE CONTENT Module 1: Build an overall security strategy and architecture Learn how to build an overall security strategy and architecture. Lessons M1 Introduction Zero Trust overview Develop Integration points in an architecture Develop security requirements based on business goals Translate security requirements into technical capabilities Design security for a resiliency strategy Design a security strategy for hybrid and multi-tenant environments Design technical and governance strategies for traffic filtering and segmentation Understand security for protocols Exercise: Build an overall security strategy and architecture Knowledge check Summary After completing module 1, students will be able to: Develop Integration points in an architecture Develop security requirements based on business goals Translate security requirements into technical capabilities Design security for a resiliency strategy Design security strategy for hybrid and multi-tenant environments Design technical and governance strategies for traffic filtering and segmentation Module 2: Design a security operations strategy Learn how to design a security operations strategy. Lessons M2 Introduction Understand security operations frameworks, processes, and procedures Design a logging and auditing security strategy Develop security operations for hybrid and multi-cloud environments Design a strategy for Security Information and Event Management (SIEM) and Security Orchestration, Evaluate security workflows Review security strategies for incident management Evaluate security operations strategy for sharing technical threat intelligence Monitor sources for insights on threats and mitigations After completing module 2, students will be able to: Design a logging and auditing security strategy Develop security operations for hybrid and multi-cloud environments. Design a strategy for Security Information and Event Management (SIEM) and Security Orchestration, A Evaluate security workflows. Review security strategies for incident management. Evaluate security operations for technical threat intelligence. Monitor sources for insights on threats and mitigations. Module 3: Design an identity security strategy Learn how to design an identity security strategy. Lessons M3 Introduction Secure access to cloud resources Recommend an identity store for security Recommend secure authentication and security authorization strategies Secure conditional access Design a strategy for role assignment and delegation Define Identity governance for access reviews and entitlement management Design a security strategy for privileged role access to infrastructure Design a security strategy for privileged activities Understand security for protocols After completing module 3, students will be able to: Recommend an identity store for security. Recommend secure authentication and security authorization strategies. Secure conditional access. Design a strategy for role assignment and delegation. Define Identity governance for access reviews and entitlement management. Design a security strategy for privileged role access to infrastructure. Design a security strategy for privileged access. Module 4: Evaluate a regulatory compliance strategy Learn how to evaluate a regulatory compliance strategy. Lessons M4 Introduction Interpret compliance requirements and their technical capabilities Evaluate infrastructure compliance by using Microsoft Defender for Cloud Interpret compliance scores and recommend actions to resolve issues or improve security Design and validate implementation of Azure Policy Design for data residency Requirements Translate privacy requirements into requirements for security solutions After completing module 4, students will be able to: Interpret compliance requirements and their technical capabilities Evaluate infrastructure compliance by using Microsoft Defender for Cloud Interpret compliance scores and recommend actions to resolve issues or improve security Design and validate implementation of Azure Policy Design for data residency requirements Translate privacy requirements into requirements for security solutions Module 5: Evaluate security posture and recommend technical strategies to manage risk Learn how to evaluate security posture and recommend technical strategies to manage risk. Lessons M5 Introduction Evaluate security postures by using benchmarks Evaluate security postures by using Microsoft Defender for Cloud Evaluate security postures by using Secure Scores Evaluate security hygiene of Cloud Workloads Design security for an Azure Landing Zone Interpret technical threat intelligence and recommend risk mitigations Recommend security capabilities or controls to mitigate identified risks After completing module 5, students will be able to: Evaluate security postures by using benchmarks Evaluate security postures by using Microsoft Defender for Cloud Evaluate security postures by using Secure Scores Evaluate security hygiene of Cloud Workloads Design security for an Azure Landing Zone Interpret technical threat intelligence and recommend risk mitigations Recommend security capabilities or controls to mitigate identified risks Module 6: Understand architecture best practices and how they are changing with the Cloud Learn about architecture best practices and how they are changing with the Cloud. Lessons M6 Introduction Plan and implement a security strategy across teams Establish a strategy and process for proactive and continuous evolution of a security strategy Understand network protocols and best practices for network segmentation and traffic filtering After completing module 6, students will be able to: Describe best practices for network segmentation and traffic filtering. Plan and implement a security strategy across teams. Establish a strategy and process for proactive and continuous evaluation of security strategy. Module 7: Design a strategy for securing server and client endpoints Learn how to design a strategy for securing server and client endpoints. Lessons M7 Introduction Specify security baselines for server and client endpoints Specify security requirements for servers Specify security requirements for mobile devices and clients Specify requirements for securing Active Directory Domain Services Design a strategy to manage secrets, keys, and certificates Design a strategy for secure remote access Understand security operations frameworks, processes, and procedures Understand deep forensics procedures by resource type After completing module 7, students will be able to: Specify security baselines for server and client endpoints Specify security requirements for servers Specify security requirements for mobile devices and clients Specify requirements for securing Active Directory Domain Services Design a strategy to manage secrets, keys, and certificates Design a strategy for secure remote access Understand security operations frameworks, processes, and procedures Understand deep forensics procedures by resource type Module 8: Design a strategy for securing PaaS, IaaS, and SaaS services Learn how to design a strategy for securing PaaS, IaaS, and SaaS services. Lessons M8 Introduction Specify security baselines for PaaS services Specify security baselines for IaaS services Specify security baselines for SaaS services Specify security requirements for IoT workloads Specify security requirements for data workloads Specify security requirements for web workloads Specify security requirements for storage workloads Specify security requirements for containers Specify security requirements for container orchestration After completing module 8, students will be able to: Specify security baselines for PaaS, SaaS and IaaS services Specify security requirements for IoT, data, storage, and web workloads Specify security requirements for containers and container orchestration Module 9: Specify security requirements for applications Learn how to specify security requirements for applications. Lessons M9 Introduction Understand application threat modeling Specify priorities for mitigating threats to applications Specify a security standard for onboarding a new application Specify a security strategy for applications and APIs After completing module 9, students will be able to: Specify priorities for mitigating threats to applications Specify a security standard for onboarding a new application Specify a security strategy for applications and APIs Module 10: Design a strategy for securing data Learn how to design a strategy for securing data. Lessons M10 Introduction Prioritize mitigating threats to data Design a strategy to identify and protect sensitive data Specify an encryption standard for data at rest and in motion After completing module 10, students will be able to: Prioritize mitigating threats to data Design a strategy to identify and protect sensitive data Specify an encryption standard for data at rest and in motion [-]
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