IT-kurs
IT strategi
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57 treff ( i Bergnäset ) i IT strategi
 

Oslo 3 dager 18 000 kr
23 Jun
23 Jun
06 Oct
SIAM® Foundation [+]
SIAM® Foundation [-]
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Oslo 3 dager 17 900 kr
08 Sep
08 Sep
17 Nov
DevOps Foundation [+]
DevOps Foundation [-]
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Oslo 3 dager 21 000 kr
18 Aug
18 Aug
20 Oct
ITIL® Specialist - Create, Deliver & Support [+]
ITIL® Specialist - Create, Deliver & Support [-]
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2 dager 16 900 kr
Lean IT Foundation [+]
Lean IT Foundation [-]
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Oslo 3 dager 17 900 kr
10 Nov
10 Nov
COBIT 2019 Foundation [+]
COBIT 2019 Foundation [-]
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Oslo 3 timer 21 900 kr
29 Sep
29 Sep
03 Dec
DevOps in a .NET environment [+]
DevOps in a .NET environment [-]
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Oslo 3 dager 21 000 kr
08 Sep
08 Sep
15 Dec
ITIL® Strategist - Direct, Plan and Improve [+]
ITIL® Strategist - Direct, Plan and Improve [-]
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Oslo 3 dager 21 000 kr
25 Aug
25 Aug
ITIL® Specialist - High Velocity IT [+]
ITIL® Specialist - High Velocity IT [-]
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Oslo 2 dager 16 900 kr
11 Sep
11 Sep
11 Dec
UX Foundation [+]
UX Foundation [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn about the processes and activities of the Incident Management practice, and their roles within the service value chain. [+]
Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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