IT-kurs

Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]

Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]

OneNote er et program fra Microsoft som gir deg mulighet til å digitalisere dine notater. Programmet egner seg særlig for deg som har behov for å skrive møtenotater, foredragsnotater og arbeidsnotater. OneNote vil synkronisere dine notater på tvers av dine enheter, og kan benyttes på din PC, din smarttelefon eller nettbrett. Du kan bygge inn tekst og filer fra Outlook, Word, Excel og PowerPoint, samt film- og lydfiler. Har du oversikten over notater etter at møter er over? Føler du at de papirbaserte notatene over tid blir uoversiktlige og lite tilgjengelige. Du kan jobbe raskere, smartere og bedre ved å ta i bruk OneNote. I dine digitale notater i OneNote kan du inkludere tekst, bilder, lenker til filer og websider, lyd og film. Du kan ta notater fra din smarttelefon, ditt nettbrett eller din PC; alt etter hva du har tilgjengelig. Systemet vil synkronisere notatene på tvers av dine enheter. OneNote er en del av Microsoft Office og er tilgjengelig gratis for alle.  Kurset kan spesialtilpasses og holdes bedriftsinternt i deres eller våre lokaler. Deltakere må ha med egen datamaskin med relevant programvare. 6 gode grunner til å delta Du vil se hvor enkelt det er å ta raske notater Lær hvordan du finner igjen notater raskt og effektivt Du vil kunne koble notater til oppgaver i Outlook Lær å holde møtenotater koblet til avtaler og møter i Outlook Få en innføring i hvordan flere kan jobbe samtidig med notater Lær hvordan OneNote kobler lyd/videoopptak med notater Synkroniser dine notater mellom dine enheter (PC, mobil, nettbrett) Forkunnskap: Erfaring i bruk av Microsoft Office. Varighet:3 timer Pris:3200 kroner Ansatte ved UiS har egne betalingsbetingelser. [-]

Sopra Steria Akademiet er en del av Sopra Steria, og tilbyr kurs og opplæring innen: IT Service Management Prosjekt- og programstyring It-styring og kontroll Våre instruktører jobber til daglig som rådgivere innen disse områdene i Sopra Steria.  ITIL® 4 er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. ITIL® 4 Foundation-sertifiseringen er designet som en introduksjon til ITIL® 4 og gjør det mulig for kandidater å se på IT-tjenestestyring gjennom en ende-til-ende-driftsmodell for oppretting, levering og kontinuerlig forbedring av teknisk aktiverte produkter og tjenester.Kurset avsluttes med en sertifiseringstest som gjennomføres etter at kurset er fullført. Sertifiseringen gjøres via en online-basert tjeneste via vår partner PeopleCert. Man velger selv tidspunkt for sertifiseringen. Kurset inkluderer: Kursdokumentasjon, sertifiseringstest og lunsj ved fysisk oppmøte   Kurset varer i 3 dager. Dag 1 og 2: 09:00-16:00. Dag 3: 09:00-13:00 Vi stiller med erfarne norske instruktører. Kursmateriell og eksamen er på engelsk. Eksamen varer i 75 minutter.  Det bør beregnes 6 timer til selvstudium. Du kan lese mere om ITIL her ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]

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COURSE OVERVIEW A CCSP applies information security expertise to a cloud computing environment and demonstrates competence in cloud security architecture, design, operations, and service orchestration. This professional competence is measured against a globally recognized body of knowledge. The CCSP is a standalone credential that complements and builds upon existing credentials and educational programs, including (ISC)²’s Certified Information Systems Security Professional (CISSP) and CSA’s Certificate of Cloud Security Knowledge (CCSK). As an (ISC)2 Official Training Provider, we use courseware developed by (ISC)² –creator of the CCSP CBK –to ensure your training is relevant and up-to-date. Our instructors are verified security experts who hold the CCSP and have completed intensive training to teach (ISC)² content. Please Note: An exam voucher is included with this course   TARGET AUDIENCE Experienced cybersecurity and IT/ICT professionals who are involved in transitioning to and maintaining cloud-basedsolutions and services. Roles include:• Cloud Architect• Chief Information Security Officer (CISO)• Chief Information Officer (CIO)• Chief Technology Officer (CTO)• Engineer/Developer/Manager• DevOps• Enterprise Architect• IT Contract Negotiator• IT Risk and Compliance Manager• Security Administrator• Security Analyst• Security Architect• Security Consultant• Security Engineer• Security Manager• Systems Architect• Systems Engineer• SecOps   COURSE OBJECTIVES After completing this course you should be able to:   Describe the physical and virtual components of and identify the principle technologies of cloud based systems Define the roles and responsibilities of customers, providers, partners, brokers and the various technical professionals that support cloud computing environments Identify and explain the five characteristics required to satisfy the NIST definition of cloud computing Differentiate between various as a Service delivery models and frameworks that are incorporated into the cloud computing reference architecture Discuss strategies for safeguarding data, classifying data, ensuring privacy, assuring compliance with regulatory agencies and working with authorities during legal investigations Contrast between forensic analysis in corporate data center and cloud computing environments Evaluate and implement the security controls necessary to ensure confidentiality, integrity and availability in cloud computing Identify and explain the six phases of the data lifecycle Explain strategies for protecting data at rest and data in motion Describe the role of encryption in protecting data and specific strategies for key management Compare a variety of cloud-based business continuity / disaster recovery strategies and select an appropriate solution to specific business requirements Contrast security aspects of Software Development Lifecycle (SDLC) in standard data center and cloud computing environments Describe how federated identity and access management solutions mitigate risks in cloud computing systems Conduct gap analysis between baseline and industry-standard best practices Develop Service Level Agreements (SLAs) for cloud computing environments Conduct risk assessments of existing and proposed cloud-based environments State the professional and ethical standards of (ISC)² and the Certified Cloud Security Professional COURSE CONTENT   Domain 1. Cloud Concepts, Architecture and Design Domain 2. Cloud Data Security Domain 3. Cloud Platform & Infrastructure Security Domain 4. Cloud Application Security Domain 5. Cloud Security Operations Domain 6. Legal, Risk and Compliance TEST CERTIFICATION Recommended as preparation for the following exam: (ISC)² - Certified Cloud Security Professional  Gaining this accreditation is not just about passing the exam, there are a number of other criterias that need to be met including 5  years of cumulative, paid work experience in  information technology, of which 3 years must be in information security and 1 year in 1 or more of the 6 domains of the CCSP CBK. Earning CSA’s CCSK certificate can be substituted for 1 year of experience in 1 or more of the 6 domains of the CCSP CBK. Earning (ISC)²’s CISSP credential can be substituted for the entire CCSP experience requirement. Full details can be found at https://www.isc2.org/Certifications/CCSP Those without the required experience can take the exam to become an Associate of (ISC)²  . The Associate of (ISC)² will then have 6 years to earn the 5 years required experience.   [-]

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