IT-kurs

PowerPoint 2010 er et presentasjonsprogram som brukes når vi skal vise fram data – enten det er tekst, bilder, tall eller tegninger. Programmet kan brukes til å lage lysark som skrives ut, eller vi kan vise presentasjonen ved hjelp av PC + videokanon. På kurset vil grunnleggende funksjoner vektlegges, men vi vil og se på hvordan en bygger opp og setter sammen en presentasjon. Forkunnskaper: Du må ha kunnskaper tilsvarende PC-begynnerkurs. Brukere av Powerpoint 2007 kan og følge dette kurset. [-]

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Sopra Steria Akademiet er en del av Sopra Steria, og tilbyr kurs og opplæring innen: IT Service Management Prosjekt- og programstyring It-styring og kontroll Våre instruktører jobber til daglig som rådgivere innen disse områdene i Sopra Steria.  ITIL® 4 er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. ITIL® 4 Foundation-sertifiseringen er designet som en introduksjon til ITIL® 4 og gjør det mulig for kandidater å se på IT-tjenestestyring gjennom en ende-til-ende-driftsmodell for oppretting, levering og kontinuerlig forbedring av teknisk aktiverte produkter og tjenester.Kurset avsluttes med en sertifiseringstest som gjennomføres etter at kurset er fullført. Sertifiseringen gjøres via en online-basert tjeneste via vår partner PeopleCert. Man velger selv tidspunkt for sertifiseringen. Kurset inkluderer: Kursdokumentasjon, sertifiseringstest og lunsj ved fysisk oppmøte   Kurset varer i 3 dager. Dag 1 og 2: 09:00-16:00. Dag 3: 09:00-13:00 Vi stiller med erfarne norske instruktører. Kursmateriell og eksamen er på engelsk. Eksamen varer i 75 minutter.  Det bør beregnes 6 timer til selvstudium. Du kan lese mere om ITIL her ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]

COURSE OVERVIEW You’ll learn how to implement and secure a wireless network infrastructure and use Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.   The course provides hands-on labs to reinforce concepts including deploying Cisco Prime Infrastructure Release 3.5, Cisco Catalyst 9800 Wireless Controller Release IOS XE Gibraltar 16.10, Cisco Digital Network Architecture (DNA) Center Release 1.2.8, Cisco CMX Release 10.5, Cisco MSE Release 8.0 features and Cisco Identity Services Engine (ISE) Release 2.4.   This course also helps you prepare to take the Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI) exam, which is part of the new CCNP Enterprise certification. Passing the exam will also provide you with the Cisco Certified Specialist - Enterprise Wireless Implementation certification.   TARGET AUDIENCE Individuals needing to understand how to implement, secure and troubleshoot a Cisco Enterprise Wireless Network.   COURSE OBJECTIVES After completing this course you should be able to: Implement network settings to provide a secure wireless network infrastructure Troubleshoot security issues as it relates to the wireless network infrastructure Implement a secure wireless client and troubleshoot wireless client connectivity issues Implement and troubleshoot QoS in wireless networks Implement and troubleshoot advanced capabilities in wireless network services   COURSE CONTENT Securing and Troubleshooting the Wireless Network Infrastructure Implement Secure Access to the WLCs and Access Points Configure the Network for Access Point 802.1X Authentication Use Cisco DNA Center for Controller and AP Auto Install Implement Cisco Prime Infrastructure Define Network Troubleshooting Techniques Troubleshoot Access Point Join Issues Monitor the Wireless Network Implementing and Troubleshooting Secure Client Connectivity Configure the Cisco WLC for Wireless Client 802.1x Authentication Configure the Wireless Client for 802.1X Authentication Configure a Wireless LAN for FlexConnect Implement Guest Services in the Wireless Network Configure the Cisco WLC for Centralized Web Authentication Configure Central Web Authentication on Cisco ISE Implement BYOD Implement Location-Aware Guest Services Troubleshoot Client Connectivity Describe Issues that Affect Client Performance Monitor Wireless Clients Implementing and Troubleshooting QoS in Wireless Networks Implement QoS in the Wireless Network Configure the Cisco WLC to Support Voice Traffic Optimize Wireless Utilization on the Cisco WLC Implement Cisco AVC in the Wireless Network Implement Multicast Services Implement mDNS Service Implement Cisco Media Stream Troubleshoot QoS Issues in the Wireless Network Troublehoot mDNS Issues Troubleshoot Media Stream Issues Implementing and Troubleshooting Advanced Wireless Network Services Implement Base Location Services on Cisco Prime Infrastructure Implement Hyperlocation in the Wireless Network Implement Detect and Locate Services on Cisco CMX Implement Analytics on Cisco CMX Implement Presence Services on Cisco CMX Monitor and Locate Rogue Devices with Cisco Prime Infrastructure and Cisco CMX Monitor and Detect Wireless Clients with Cisco CMX and Cisco DNA Center Run Analytics on Wireless Clients Troubleshoot Location Accuracy with Cisco Hyperlocation Monitor and Manage RF Interferers on the Cisco WLC Monitor and Manager RF Interferers on Cisco Prime Infrastructure and Cisco CMX Labs Lab Familiarization (Base Learning Lab) Configure Secure Management Access for WLCs and APs Add Network Devices and External Resources to Cisco Prime Infrastructure Capture a Successful AP Authentication Implement AAA Services for Central Mode WLANs Implement AAA Services for FlexConnect Mode WLANs Configure Guest Services in the Wireless Network Configure BYOD in the Wireless Network Capture a Successful Client Authentications Configure QoS in the Wireless Network for Voice and Video Services Configure Cisco AVC in the Wireless Network Capture Successful QoS Traffic Marking in the Wireless Network Configure Detect and Locate Services on the Cisco CMX Identify Wireless Clients and Security Threats [-]

MS-102: Microsoft 365 Administrator [-]

Excel Videregående [-]

Kursinnhold In this MoP Foundation & Practitioner Course participants will learn the key aspects of the Management of Portfolios (MoP) methodology. MoP helps organizations ensure if the investments are done in the right change initiatives and implementing them correctly. This is achieved by: Prioritizing the programs and projects in terms of their contribution to the organization’s strategic objectives and overall level of risk. Managing the programs and projects consistently to ensure efficient and effective delivery. Maximizing the benefit by providing the greatest return from the investment made. Audience: Those aimed at those involved in a range of formal and informal portfolio management roles encompassing investment decision making, project and program delivery, and benefits realization. Those involved in the selection and delivery of business change initiatives. Experienced portfolio managers, managing large and complex portfolios of change initiatives. Members of portfolio offices and senior managers (e.g., financial managers, quality managers)  involved in setting strategic goals and giving direction to the organization’s portfolio of changes. Roles: Members of Management Boards Directors of Change Senior Responsible Owners (SROs) Portfolio, program, project, business change and benefits managers Business case writers Project appraisers Learning Objectives:Individuals certified at the MoP Foundation level will have demonstrated their understanding of: Define the scope and objectives of portfolio management and how it differs from program and project management. List the benefits of applying portfolio management. Explain the context it operates in. List the principles successful portfolio management is based on. List the different approaches to implement MoP. List the factors to maintain progress and how to assess the success of portfolio management. State the purpose and key content of the major portfolio documents. Define the scope of key portfolio management roles. Individuals certified at the MoP Practitioner level will have demonstrated their understanding of: Defining the business case to get senior management approval for portfolio management. Planning the implementation of portfolio management. Selecting and adapting MoP principles, practices, and techniques to suit different organizational environments. Evaluating examples of MoP information including documents and role descriptions. Analyzing the solutions adopted in relation to a given scenario. Prerequisites: There are no formal prerequisites. However, candidates are required to have passed the MoP Foundation exam in order to be certified at the Practitioner level. Course Materials:Participants receive a copy of the classroom presentation material and the handbook, which contains reference materials. It is mandatory for participants to have the official Management of Portfolios (MoP) Book. Examination:   Foundation Exam Practitioner Exam   Exam fee is NOK 2.500,- + VAT The Foundation exam is in closed book format. The exam consists of 50 multiple choice questions. A minimum score of 50% is required to pass the exam. The exam lasts 40 minutes. Additional time may be given for certain handicaps, and if the exam is not available in the candidate’s native language. Identification is required.   Exam fee is NOK 3.400,- + VAT  The practitioner exam is in open book format. The exam consists of 8 objective type questions with 10 marks available per question. 40 marks or 50% passing rate is required to pass the exam (out of 80 available). The exam lasts 180 minutes. Additional time may be given for certain handicaps and if the exam is not available in the native language. Identification is required.   Bouvet delivers the MOP® courses in collaboration with ITPreneurs   The MoP Approved Licensed Affiliate logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]

ISTQB Foundation v4.0 Certificate [-]

ISO 27032 Lead Cybersecurity Manager [-]

PL-300: Microsoft Power BI Data Analyst [-]

SAFe® for Teams Certification [-]