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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn about the processes and activities of the Incident Management practice, and their roles within the service value chain. [+]
Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to systematically observe services and service components, recording, reporting, and responding to selected changes of state identified as events. [+]
Understand the purpose and key concepts of Monitoring and Event Management, highlighting its importance in proactively managing IT services and detecting events to ensure operational stability.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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6 timer 3 700 kr
Klasseromskurs med maks 5 personer. Kurset kan også holdes bedriftsinternt, eller via Zoom. Lærer deg å bygge opp en presentasjon på riktig måte med enkle grep. [+]
Kurset er beregnet på nybegynnere eller øvet, som ønsker å lære programmet på en god og enkel måte. Mange gode tips underveis! Lær å lage gode presentasjoner, med riktig tekstbruk, farger og bilder. Lær deg å redigere i malen, slik at du enkelt kan redigere samtlige lysbilder. Lær å lage diagrammer, organisasjonskart, SmartArt, animasjoner og bildebehandling. Instruktøren Marianne Nylund, har undervist i PowerPoint i over 15 år, og legger opp kurset på en pedagogisk og interaktiv måte. Hun får alltid meget gode tilbakemeldinger på kursene hun holder. [-]
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Virtuelt klasserom 4 dager 14 500 kr
This course is intended for students, architects, engineers, contractors, managers, and those who wish to make their creative ideas feasible and enhance collaboration wit... [+]
This course is intended for students, architects, engineers, contractors, managers, and those who wish to make their creative ideas feasible and enhance collaboration with other stakeholders in simple to the most complex projects. Designed to provide you with a comprehensive understanding of the Revit Architecture software and the many opportunities it offers, covering not only the features and techniques of modeling but also providing you with theoretical knowledge merged with the correct design principles applied in the industry within different workflows. From designing a real-built construction, 3D modeling the asset to collaborating with other disciplines and generating plans, sections, facades, and perspectives, you will gain hands-on practical experience, tips, and tricks from our expert instructors. Moreover, the education covers schedules and quantity take-offs, preparing sheets for printing, and how to apply relevant NTI TOOLS to enhance your designs. With our flexible and interactive learning options, you can also progress at your own pace and revisit course materials as needed. This course is a unique combination of theoretical review and practical exercises, ensuring that you gain both the knowledge and skills necessary to succeed in your carrier and your coming projects. Completing the course will provide you with a certificate to formally support your acquired skills.   Objective Finalizing the training, you will be able to confidently sketch and design projects in Revit and understand the BIM processes, setting you on a path towards creating professional-quality designs. Introduction to Building Information Modelling (BIM), the past, the present, the future processes - Understanding the information management processes - Understanding the pillars of BIM and the importance of tools within processes - Creating the 3D digital model of an asset with the right information - Communication, collaboration, and coordination with all discipline models - Using the embedded information for different workflows and analysis - Generation of plans - Schedules and Quantity take-off - Preparing drawings for printing and communication to stakeholders The course is a combination of theoretical examination and practical exercises. It can also be Customized, and personalized ensuring the curriculum suits the needs of individuals, companies, or project teams. [-]
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Nettkurs 5 timer 549 kr
I dette kurset lærer du å annonsere med Google Ads slik at du blir synlig i det øyeblikket kunden søker etter ditt produkt eller tjeneste. Vi lærer deg å opprette og konf... [+]
Bli en ekspert i online annonsering med Google Ads gjennom dette dyptgående kurset ledet av Espen Faugstad, gründer av Utdannet.no og en veteran med over 10 års erfaring i digital markedsføring. Dette kurset er skreddersydd for alle, fra de som aldri har brukt Google Ads før, til de som har erfaring men ønsker å heve sin kompetanse til ekspertnivå. Kurset starter med grunnleggende om hvordan du oppretter og konfigurerer en Google Ads-konto. Du vil lære å installere Google Ads-taggen og konverteringssporing, utføre målgruppe- og søkeordsanalyse, og forstå hvordan Google Ads-auksjonen fungerer. Kurset dekker også hvordan du oppretter og optimaliserer ulike typer annonser, inkludert tekst-, bilde-, video- og remarketingannonser. Med en praktisk tilnærming vil kurset guide deg gjennom prosessen med å sette opp effektive kampanjer, forstå auksjonssystemet, og bruke analyseverktøy for å forbedre dine resultater. Ved kursets slutt vil du ha tilegnet deg den kunnskapen du trenger for å mestre Google Ads og drive effektiv annonsering på vegne av deg selv eller dine klienter.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Målgruppe Kapittel 3: Søkeord Kapittel 4: Auksjon Kapittel 5: Tekstannonser Kapittel 6: Bildeannonser Kapittel 7: Videoannonser Kapittel 8: Remarketing Kapittel 9: Analyse Kapittel 10: Avslutning   Varighet: 5 timer og 12 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]
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2 dager 14 900 kr
ISO/IEC 27701 Foundation [+]
ISO/IEC 27701 Foundation [-]
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Nettkurs 2 timer 549 kr
Har du noen gang lurt på hvordan det er å designe en avisartikkel? I dette kurset lærer du hvordan. Kurset er bygget opp som en workshop. Målet vårt er at du skal ha desi... [+]
Har du noen gang lurt på hvordan du designer en avisartikkel? Dette kurset gir deg muligheten til å lære akkurat det. Kurset er strukturert som en workshop, med målet om at du skal kunne designe din egen avisartikkel når kurset er ferdig. Du har muligheten til å følge instruktøren eller velge din egen avis- eller magasinartikkel som utgangspunkt. Kurset er utviklet av Espen Faugstad, en autorisert Photoshop-ekspert. Du vil lære å tilpasse brukergrensesnittet i Adobe InDesign, opprette et dokument, legge til grafiske elementer og tekst. I tillegg vil du få opplæring i opprettelse, organisering og formatering av elementer som bilder, bildetekster, overskrifter, ingress og mer. En grunnleggende forståelse av InDesign er nødvendig for å dra nytte av dette kurset. Kapittel 1: Introduksjon Kapittel 2: Kladd Kapittel 3: Ferdigstille Kapittel 4: Avslutning Dette kurset gir deg praktiske ferdigheter innen avisdesign ved hjelp av Adobe InDesign, og gir deg muligheten til å utforske kreativiteten din innenfor dette området. Om du er en aspirerende designer eller bare nysgjerrig på hvordan avisdesign fungerer, er dette kurset for deg.   Varighet: 1 time og 34 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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Oslo 5 dager 26 900 kr
08 Dec
08 Dec
Java SE Programming (Course I for exam 1Z0-819) [+]
Java SE Programming (Course I for exam 1Z0-819) [-]
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1 dag 9 900 kr
Jira Service Management Essentials (Cloud) [+]
Jira Service Management Essentials (Cloud) [-]
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Virtuelt klasserom 4 dager 24 000 kr
MS-500 MICROSOFT 365 SECURITY ADMINISTRATOR [+]
COURSE OVERVIEW This course is comprised of the following Microsoft Official Curriculum modules: MS-500T01 Managing Microsoft 365 Identity and Access, MS-500T02 Implementing Microsoft 365 Threat Protection, MS-500T03 Implementing Microsoft 365 Information Protection and MS-500T04 Administering Microsoft 365 Built-in Compliance.   MS-500T01 Managing Microsoft 365 Identity and Access Help protect against credential compromise with identity and access management. In this course you will learn how to secure user access to your organization’s resources. Specifically, this course covers user password protection, multi-factor authentication, how to enable Azure Identity Protection, how to configure Active Directory federation services, how to setup and use Azure AD Connect, and introduces you to Conditional Access. You will also learn about solutions for managing external access to your Microsoft 365 system.   MS500T02 Implementing Microsoft 365 Threat Protection Threat protection helps stop damaging attacks with integrated and automated security. In this course you will learn about threat protection technologies that help protect your Microsoft 365 environment. Specifically, you will learn about threat vectors and Microsoft’s security solutions for them. You will learn about Secure Score, Exchange Online protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and how to use Microsoft 365 Threat Intelligence. It also discusses securing mobile devices and applications. The goal of this course is to help you configure your Microsoft 365 deployment to achieve your desired security posture.   MS500T03 Implementing Microsoft 365 Information Protection Information protection is the concept of locating and classifying data anywhere it lives. In this course you will learn about information protection technologies that help secure your Microsoft 365 environment. Specifically, this course discusses information rights managed content, message encryption, as well as labels, policies and rules that support data loss prevention and information protection. Lastly, the course explains the deployment of Microsoft Cloud App Security.   MS500T04 Administering Microsoft 365 Built-in Compliance Internal policies and external requirements for data retention and investigation may be necessary for your organization. In this course you will learn about archiving and retention in Microsoft 365 as well as data governance and how to conduct content searches and investigations. Specifically, this course covers data retention policies and tags, in-place records management for SharePoint, email retention, and how to conduct content searches that support eDiscovery investigations. The course also helps your organization prepare for Global Data Protection Regulation (GDPR).   Virtual Learning   This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins. TARGET AUDIENCE This course is for the Microsoft 365 security administrator role. This role collaborates with the Microsoft 365 Enterprise Administrator, business stakeholders and other workload administrators to plan and implement security strategies and ensures that the solutions comply with the policies and regulations of the organization. COURSE CONTENT Module 1: User and Group Security This module explains how to manage user accounts and groups in Microsoft 365. It introduces you to Privileged Identity Management in Azure AD as well as Identity Protection. The module sets the foundation for the remainder of the course.   Module 2: Identity Synchronization This module explains concepts related to synchronizing identities. Specifically, it focuses on Azure AD Connect and managing directory synchronization to ensure the right people are connecting to your Microsoft 365 system.   Module 3: Federated Identities This module is all about Active Directory Federation Services (AD FS). Specifically, you will learn how to plan and manage AD FS to achieve the level of access you want to provide users from other directories.   Module 4: Access Management This module describes Conditional Access for Microsoft 365 and how it can be used to control access to resources in your organization. The module also explains Role Based Access Control (RBAC) and solutions for external access.   Module 5: Security in Microsoft 365 This module starts by explaining the various cyber-attack threats that exist. It then introduces you to the Microsoft solutions to thwart those threats. The module finishes with an explanation of Microsoft Secure Score and how it can be used to evaluate and report your organizations security posture.   Module 6: Advanced Threat Protection This module explains the various threat protection technologies and services available in Microsoft 365. Specifically, the module covers message protection through Exchange Online Protection, Azure Advanced Threat Protection and Windows Defender Advanced Threat Protection.   Module 7: Threat Intelligence This module explains Microsoft Threat Intelligence which provides you with the tools to evaluate and address cyber threats. You will learn how to use the Security Dashboard in the Microsoft 365 Security and Compliance Center. It also explains and configures Microsoft Advanced Threat Analytics.   Module 8: Mobility This module is all about securing mobile devices and applications. You will learn about Mobile Device Management and how it works with Intune. You will also learn about how Intune and Azure AD can be used to secure mobile applications.   Module 9: Information Protection This module explains information rights management in Exchange and SharePoint. It also describes encryption technologies used to secure messages. The module introduces how to implement Azure Information Protection and Windows Information Protection.   Module 10: Data Loss Prevention This module is all about data loss prevention in Microsoft 365. You will learn about how to create policies, edit rules, and customize user notifications.   Module 11: Cloud Application Security This module is all about cloud app security for Microsoft 365. The module will explain cloud discovery, app connectors, policies, and alerts.     [-]
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