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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Oslo 2 dager 16 900 kr
25 Sep
25 Sep
18 Dec
htWeb Security for Developers [+]
httpWeb Security for Developers [-]
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1 dag 8 000 kr
This one-day course will provide foundational level knowledge on Azure concepts; core Azure services; core solutions and management tools; general security and network se... [+]
COURSE OVERVIEW This course does not provide an Azure pass or time in the classroom for students to do any hands-on activities. TARGET AUDIENCE  This course is suitable for program managers and technical sales, with a general IT background. These students want to learn about our offerings, see how components are implemented, and ask questions about products and features. COURSE OBJECTIVES   Discuss the basics of cloud computing and Azure, and how to get started with Azure's subscriptions and accounts. Describe the advantages of using cloud computing services, learning to differentiate between the categories and types of cloud computing, and how to examine the various concepts, resources, and terminology that are necessary to work with Azure architecture. Outline the core services available with Microsoft Azure. Discuss the core solutions that encompass a wide array of tools and services from Microsoft Azure. Describe the general security and network security features, and how you can use the various Azure services to help ensure that your cloud resources are safe, secure, and trusted. Discuss the identity, governance, privacy, and compliance features, and how Azure can help you secure access to cloud resources, what it means to build a cloud governance strategy, and how Azure adheres to common regulatory and compliance standards. Discuss the factors that influence cost, tools you can use to help estimate and manage your cloud spend, and how Azure's service-level agreements (SLAs) can impact your application design decisions. COURSE CONTENT Module 1: Cloud Concepts In this module, you'll take an entry level end-to-end look at Azure and its capabilities, which will provide you with a solid foundation for completing the available modules for Azure Fundamentals. Introduction to Azure fundamentals Fundamental Azure concepts After completing this module, students will be able to: Understand the benefits of cloud computing in Azure and how it can save you time and money. Explain concepts such as high availability, scalability, elasticity, agility, and disaster recovery. Module 2: Core Azure Services In this module, you learn about core Azure services like Azure database, Azure compute, Azure storage, and Azure Networking. Core Azure architectural components Core Azure workload products Azure networking services Azure storage services Azure database services After completing this module, students will be able to: Describe core Azure architecture components such as subscriptions, management groups, and resources. Summarize geographic distribution concepts such as Azure regions, region pairs, and availability zones. Understand the services available in Azure including compute, network, storage, and databases. Identify virtualization services such as Azure VMs, Azure Container Instances, and Azure Kubernetes. Compare Azure's database services such as Azure Cosmos DB, Azure SQL, and Azure Database for MySQL. Examine Azure networking resources such as Virtual Networks, VPN Gateways, and Azure ExpressRoute. Summarize Azure storage services such Azure Blob Storage, Azure Disk Storage, and Azure File Storage. Module 3: Core Solutions In this module, you'll learn about AI machine learning, Azure DevOps, monitoring fundamentals, management fundamentals, serverless computing fundamentals. and IoT fundamentals. Choose the best Azure IoT service Choose the best AI service Choose the best Azure serverless technology Choose the best tools with DevOps and GitHub Choose the best management tools Choose the best Azure monitoring service After completing this module, students will be able to: Choose the correct Azure AI service to address different kinds of business challenges. Choose the best software development process tools and services for a given business scenario. Choose the correct cloud monitoring service to address different kinds of business challenges. Choose the correct Azure management tool to address different kinds of technical needs. Choose the right serverless computing technology for your business scenario. Choose the best Azure IoT service for a given business scenario. Module 4: General security and networking features In this module, you will learn how to protect yourself against security threats, and secure your networks with Azure. Security Tools and Features Secure Network Connectivity After completing this module, students will be able to: Strengthen your security posture and protect against threats by using Microsoft Defender for Cloud. Collect and act on security data from many different sources by using Microsoft Sentinel. Manage dedicated physical servers to host your Azure VMs for Windows and Linux. Identify the layers that make up a defense in depth strategy. Explain how Azure Firewall enables you to control what traffic is allowed on the network. Configure network security groups to filter network traffic to and from Azure resources. Explain how Azure DDoS Protection helps protect your Azure resources from DDoS attacks. Module 5: Identity, Governance, Privacy, and Compliance In this module, you will learn about Azure identity services, how to build a cloud governance strategy, and privacy, compliance and data protection standards on Azure. Core Azure identity services Azure Governance Methodologies Privacy, Compliance, and Data Protection standards After completing this module, students will be able to: Explain the difference between authentication and authorization. Describe how Azure Active Directory provides identity and access management. Explain the role single sign-on (SSO), multifactor authentication, and Conditional Access play. Make organizational decisions about your cloud environment by using the CAF for Azure. Define who can access cloud resources by using Azure role-based access control. Apply a resource lock to prevent accidental deletion of your Azure resources. Apply tags to your Azure resources to help describe their purpose. Control and audit how your resources are created by using Azure Policy. Enable governance at scale across multiple Azure subscriptions by using Azure Blueprints. Explain the types of compliance offerings that are available on Azure. Gain insight into regulatory standards and compliance on Azure. Explain Azure capabilities that are specific to government agencies. Module 6: Azure Pricing and Lifecycle In this module, you will learn how to plan and manage Azure costs, and how to choose the right Azure services though SLAs and service lifecycle. Planning and Cost Management Azure Service Level Agreements (SLAs) and Lifecycle After completing this module, students will be able to: Use the Total Cost of Ownership Calculator. Describe the different ways you can purchase Azure products and services. Use the Pricing calculator to estimate the monthly cost of running your cloud workloads. Define the major factors that affect total cost and apply recommended practices to minimize cost. Describe what a service-level agreement (SLA) is and why SLAs are important. Identify factors, such as the service tier you choose, that can affect an SLA. Combine SLAs to compute a composite SLA. Describe the service lifecycle in Azure. TEST CERTIFICATION This course helps to prepare for exam AZ-900. FOLLOW ON COURSES M-AZ104, Microsoft Azure Administrator M-AZ204, Developing Solutions for Microsoft Azure M-AZ303, Microsoft Azure Architect Technologies M-DP200, Implementing an Azure Data Solution (DP-200) [-]
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1 dag 3 700 kr
Klasseromskurs med maks 5 deltakere. Kurset kan også holdes bedriftsintenrnt, eller via Zoom. På kurset Excel videregående går du fortløpende gjennom avanserte formler. [+]
Excel videregående, passer for deg som har brukt Excel mye, og er vant med å lære nye ting raskt. Vi går fortløpende gjennom avanserte formler, funksjoner, pivot, makroer m.m. Deltakerne kan komme med ønske om innhold. Instruktør Marianne Nylunder utdannet systemasvarlig/IKT-rådgiver fra forsvaret, Hun er sertifisert Microsoft-instruktør og har holdt Microsoft Office-kurs siden 1998. Kursleder er tydelig, pedagogisk og flink til å forklare. Hun engasjerer sine kursdeltakere og gjør det underholdende å delta på våre kurs.Hun er meget tålmodig og tilpasser undervisningen etter hver enkelt deltagers behov, slik at alle skal få et stort utbytte av kursene. [-]
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Oslo 4 dager 23 900 kr
30 Sep
30 Sep
16 Dec
Vue.js, Vuex & Router Course [+]
Vue.js, Vuex & Router Course [-]
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Nettstudie 1 dag 5 900 kr
Hvordan fylle rollen som personvernombud, og hva må du kunne. Ett kurs for deg som DPO og vil bli bedriftens kompetanse person på GDPR [+]
Personvernforordningen / General Data Protection Regulation (GDPR) Vi går gjennom de deler du må ha kompetanse om, og du får fyldig kursmateriale med deg hjem, slik at du enklere kan mester fagområdet etter kurset. Men på ettdagskurs er det ikke dybdegejnnomgang av områder som DPIA, teknologi og prosess rundt GAP planer. Du får alikevel med deg materiale så du kan lese etterpå. Hva er formålet med forordninga og hvordan forordningen er strukturert. Vi går gjennom  tilsynsmyndighet og hvilke innvirkninger den loven har på Norge, EU og andre land.  Du får kompetanse om hovedpunkter i forordningen med de viktige nøkkelkonsepter, kategorier for personlig informasjon og prinsipper for databeskyttelse. Den registrertes rettigheter og hvordan analyser utfordringer og problemer En viktig kompetanse som mange ikke kjenner godt nok er hvilke roller, forpliktelser og behandlingsaktiviteter som må mestres, så vi ser på personvernombudets betegnelser  Konsekvensanalyse av databeskyttelse og personvernombudet Behandlingsaktiviteter og personvernombudet  Kontrollers ansvar Personvernombudet sitt ansvarRegistrering av behandlingsaktiviteterSamarbeid med tilsynsmyndighetHvordan starte program for å etterleve personvernforordningenHvem må forholde seg til personvernforordningenMetoder og tilnærmingForbered program for personvernforordningenHvordan avdekke mangler  og i dentifiser strategiske målLedelsens ansvar og godkjenning [-]
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Oslo Trondheim 2 dager 16 900 kr
22 Sep
22 Sep
20 Oct
Kubernetes [+]
Kubernetes [-]
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1 dag 6 900 kr
Kom i Gang med Power BI Service [+]
Kom i gang med Power BI Service [-]
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