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Mer enn 100 treff i IT-kurs
 

Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Virtuelt klasserom 3 dager 15 900 kr
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical und... [+]
COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]
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Virtuelt klasserom 4 dager 28 000 kr
TOGAF® V9.2 is the foremost generic framework in the field of Enterprise Architecture (EA). [+]
COURSE OVERVIEW TOGAF® V9.2  is the foremost generic framework in the field of Enterprise Architecture (EA). This course provides guidance on what to do to establish an architecture practice and how to use it in connection with planning the longer-term transformation of the enterprise (strategic architecture), and designing capabilities to support and sustain the transformation. This course will benefit: Practicing architects from complex organizations looking for a set of defined processes to help in the organization, governance and management of architecture teams and multiple architecture projects. Experienced architects looking for details on the elements of sound architectural process and practice. Senior managers, such as Project Managers and Service Managers, who wish to gain a full appreciation of architecture practice. Aspiring architects commencing their career wishing to obtain recognized EA certification. This TOGAF® accredited course examines how practitioners can base their activities on a set of well-defined processes. It examines the framework as a whole, including the numerous techniques to assist in organizing, governing and now in this version, describing, architecture. It incorporates recommendations on how to adapt the framework to deal with issues such as Security and Service-oriented Architecture. The course prepares participants to take the combined TOGAF® 9.2 Foundation and Certified exams (Level 1 & 2). During the course, delegates will be helped to prepare for this combined exam. This TOGAF® for Practitioners Level 1&2 course is being run by Global Knowledge and is accredited by The Open Group. For full details of the TOGAF® certification scheme, visit the following link: www.opengroup.org COURSE OBJECTIVES This workshop has been designed to enable participants to: Understand the basic concepts of enterprise architecture and TOGAF® Explain the features of TOGAF® and its methodology Implement TOGAF® in their work to maximum effect Develop an understanding of the necessary body of knowledge to achieve certification by examination for TOGAF® COURSE CONTENT Day 1 Introduction TOGAF® Basic / Core Concepts Introduction to the ADM Enterprise Continuum ADM Phases ADM Guidelines Architecture Governance Daily Wrap up / Q&A Day Two Architecture Views, Viewpoints, and Stakeholders Building Blocks ADM Deliverables TOGAF® Reference Models Preliminary Phase The Architecture Governance Framework Architecture Content Framework TOGAF® Content Metamodel Stakeholder Management Architecture Implementation Techniques Daily Wrap up / Q&A Day Three Phase A: Architecture Business Scenarios Technique Phase B: Business Architecture Phase C: Information Systems Architectures – Data Architecture Phase C: Information Systems Architectures – Application Architecture TOGAF®Foundation Architecture: Technical Reference Model Integrated Information Infrastructure Reference Model Phase D: Technology Architecture Daily Wrap up / Q&A Day Four Phase E: Opportunities and Solutions Migration Planning Techniques Phase F: Migration Planning Phase G: Implementation Governance Phase H: Architecture Change Management ADM Requirements Management Architecture Partitioning Guidelines for Adapting the ADM: Iteration and Levels Guidelines for Adapting the ADM: Security Guidelines for Adapting the ADM: SOA Architecture Maturity Models Architecture Skills Framework Daily Wrap up / Q&A TEST CERTIFICATION Once you have completed the course and are ready to book your exam at a Test Centre, please contact Global Knowledge and we will email your exam voucher code so that you can redeem it.  Exams can also be sat online https://www.opengroup.org/certifications/online-proctored-exams Achieving this level of Certification also qualifies delegates to take the BCS Practitioner Certificate in Enterprise and Solution Architecture without the need for the BCS Intermediate Certificate. [-]
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4 dager 45 000 kr
07 Jul
11 Aug
01 Sep
DO180: Red Hat OpenShift Administration I: Operating a Production Cluster [+]
DO180: Red Hat OpenShift Administration I: Operating a Production Cluster [-]
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Nettkurs 365 dager 21 000 kr
Elæring Cisco U. Essentials [+]
Elæring Cisco U. Essentials [-]
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2 dager 22 500 kr
Architecting with Google Cloud Platform: Design and Process [+]
Architecting with Google Cloud Platform: Design and Process [-]
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Nettkurs 2 timer 549 kr
Microsoft Word er sannsynligvis verdens mest brukte tekstbehandlingsprogram. Programmet kan kjøpes gjennom et engangsbeløp eller abonneres på via Microsoft 365 (tidligere... [+]
Dykk inn i verdenen av tekstbehandling med kurset "Word: Grunnleggende", ledet av Elin Lovinda Bae hos Utdannet.no. Dette kurset er perfekt for alle som ønsker å lære å bruke Microsoft Word, verdens mest populære tekstbehandlingsprogram. Enten du er ny til Word eller bare ønsker å friske opp dine kunnskaper, kreves ingen forkunnskaper for å delta. Kurset gir deg en omfattende opplæring i hvordan du oppretter, redigerer og formaterer dokumenter i Word. Du vil lære om Word sitt brukergrensesnitt, hvordan du oppretter, lagrer og åpner dokumenter, bruker tekstverktøy, setter inn ulike typer innhold, og tilpasser dokumentets generelle oppsett. I tillegg vil kurset dekke hvordan du samarbeider med andre og deler dokumenter effektivt. Ved kursets slutt vil du ha en solid forståelse av hvordan du kan bruke Microsoft Word for å skape profesjonelt utseende dokumenter for en rekke formål. Dette kurset vil gi deg ferdighetene du trenger for å navigere og utnytte de mange funksjonene i Word effektivt.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Brukergrensesnittet Kapittel 3: Opprette, lagre og åpne dokument Kapittel 4: Tekstverktøy Kapittel 5: Sette inn innhold Kapittel 6: Generelle tilpasninger Kapittel 7: Del dokumentet Kapittel 8: Avslutning   Varighet: 2 timer og 19 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]
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Oslo 3 dager 20 000 kr
25 Aug
25 Aug
27 Oct
AZ-700: Designing and Implementing Microsoft Azure Networking Solutions [+]
AZ-700: Designing and Implementing Microsoft Azure Networking Solutions [-]
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Oslo 2 dager 16 900 kr
25 Sep
25 Sep
18 Dec
htWeb Security for Developers [+]
httpWeb Security for Developers [-]
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