Alle kategorier
Du har valgt: IT-kurs
Nullstill
Filter
Ferdig

-

Mer enn 100 treff i IT-kurs
 

12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
Les mer
Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
Les mer
Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
Les mer
Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
Les mer
Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
Les mer
Nettstudie 12 måneder 5 000 kr
Learn about the processes and activities of the Incident Management practice, and their roles within the service value chain. [+]
Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
Les mer
Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
Les mer
Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
Les mer
1 dag 8 500 kr
Dette éndagskurset gir ledere praktisk trening i cybersikkerhetsledelse, med fokus på strategisk IT-planlegging, risikohåndtering, og utvikling av effektive sikkerhetsrut... [+]
I en digital tidsalder hvor samhandling er essensielt for bedrifters suksess, er det kritisk for ledere å oppdatere sin kompetanse. Dette éndagskurset tilbyr praktisk trening og materiale for videre selvstudium, slik at ledere kan møte dagens databehov effektivt. Kurset fokuserer på tre hovedområder for å styrke deltakernes lederkompetanse innen datahåndtering. Det kombinerer teori og praksis for å maksimere læringen. Kurset avholdes på én arbeidsdag, med en strukturert agenda som dekker følgende temaer: Strategiske IT/IS-planer, inkludert organisatoriske strukturer, lederansvar, kompetansekartlegging, IT/IS-policyer, og en gjennomgang av IS-domener. Dette inkluderer også sikkerhetsaspekter som aktiva, nettverk, identitets- og tilgangsstyring, risikostyring, sikkerhetsvurdering og -testing, sikkerhetsoperasjoner, og sikkerhet i utviklingsfasen. Intern gapanalyse, oppbygging av en effektiv Enterprise Information Security Architecture (EISA), definering av opplæringskrav, tilpassede SETA-programmer, trusselvurdering, håndtering av sårbarheter, og en praktisk tilnærming til leverandørrisiko og sikkerhetsvurdering av digitale nettverk. Utvikling av KPI-dashboards, trusselvurdering, kommunikasjonsstrategier, introduksjon til økonomiske nøkkeltall innen informasjonssikkerhet, samt planlegging for forretningskontinuitet og katastrofegjenoppretting. Målsettingen er at hver deltaker etter kurset skal kunne sette SMART-mål for hvert punkt, hvor SMART representerer Spesifikke, Målbare, Oppnåelige, Relevante og Tidsbestemte mål. Kurset gir deltakerne verktøyene de trenger for å forbedre sitt lederskap i en digitalisert verden. Kursholder har jobbet med informasjonssikkerhet for ledende teknologiselskaper de siste 25 årene, og har hjulpet ledere finne farbare veier i krevende situasjoner. Han er sertifisert kvalitetsrevisor ISO 19011 og har utarbeidet sikkerhetsstyringsrutiner for selskaper som følger både enkle og svært strenge lovkrav. Han har en Ph.D. i Cybersecurity Leadership, en MBA innen Finans, Digital transformasjon, Forretningsstrategi, Kommunikasjon og Markedsføring. Han er sertifisert i Advanced Computer Security fra Stanford University og Cyber Forensics and Counterterrorism fra Harvard University. Han har også CISSP fra ISC2, Certified Data Privacy Solution Engineer fra ISACA, og CCSK (Certificate of Cloud Security Knowledge) fra CSA. I tillegg har han gjennomført NHH sitt styreprogram, som utgjør en relevant bakgrunn for dette kurset. Til daglig jobber han som CISO for et selskap med lokasjoner på 24 steder over hele verden. Selskapet må både sikre trygg drift og utvikle programvare og tjenester som må være i drift 24/7. [-]
Les mer
1 dag 9 500 kr
AZ-1001: Deploy and manage containers using Azure Kubernetes Service [+]
AZ-1001: Deploy and manage containers using Azure Kubernetes Service [-]
Les mer
Oslo 1 dag 9 500 kr
22 Aug
22 Aug
17 Oct
DP-900: Microsoft Azure Data Fundamentals [+]
DP-900: Microsoft Azure Data Fundamentals [-]
Les mer
2 dager 15 000 kr
This 2-day course is identical to the 1-day M-AZ-900T01 course.  However this course lasts two days because of the hands-on parts. This course will prepare students for t... [+]
  COURSE OVERVIEW This course will provide foundational level knowledge of cloud services and how those services are provided with Microsoft Azure. The course can be taken as an optional first step in learning about cloud services and Microsoft Azure, before taking further Microsoft Azure or Microsoft cloud services courses. The course will cover general cloud computing concepts as well as general cloud computing models and services such as Public, Private and Hybrid cloud and Infrastructure-as-a-Service (IaaS), Platform-as-a-Service(PaaS) and Software-as-a-Service (SaaS). It will also cover some core Azure services and solutions, as well as key Azure pillar services concerning security, privacy, compliance and trust. It will finally cover pricing and support services available with Azure.   COURSE CONTENT  Module 1: Cloud Concepts -Learning Objectives-Why Cloud Services?-Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS)-Public, Private, and Hybrid cloud models Module 2: Core Azure Services -Core Azure architectural components-Core Azure Services and Products-Azure Solutions-Azure management tools Module 3: Security, Privacy, Compliance and Trust -Securing network connectivity in Azure-Core Azure Identity services-Security tools and features-Azure governance methodologies-Monitoring and Reporting in Azure-Privacy, Compliance and Data Protection standards in Azure Module 4: Azure Pricing and Support -Azure subscriptions-Planning and managing costs-Support options available with Azure-Service lifecycle in Azure     This course helps to prepare for exam AZ-900. [-]
Les mer
Oslo 4 dager 22 500 kr
25 Aug
25 Aug
06 Oct
https://www.glasspaper.no/kurs/az-500/ [+]
AZ-500: Microsoft Azure Security Technologies [-]
Les mer
Virtuelt klasserom 3 dager 15 900 kr
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical und... [+]
COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]
Les mer
Nettstudie 12 måneder 5 000 kr
Learn how to systematically observe services and service components, recording, reporting, and responding to selected changes of state identified as events. [+]
Understand the purpose and key concepts of Monitoring and Event Management, highlighting its importance in proactively managing IT services and detecting events to ensure operational stability.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
Les mer